*Note: Refused shipments or Orders that are returned to Diamond (our shipper) with out an RMA number on the package could take longer to get a credit . Diamond could also refuse returns that do not have an RMA number and in that case it would be returned to sender(end customer). If you would like to get a credit please request an RMA number before sending the package back.

All returns are for refund only. Replacement product must be ordered again as a new order with a new order number and will include freight and handling charges.

**This supplier does not reimburse for return shipping, no matter the reason (mis-shipment, defective, etc.). No call tags/return labels will be issued. The buyer will be responsible for shipping back to the supplier.

The following are Sewingdeals4U Return Shipment Policies:

All Returns require the serial number off the item for processing.

o Defective product must be in original factory carton with all original packing materials
o All miscellaneous materials such as manuals, accessories and cables must be included. If any of these materials are missing, your account will be billed accordingly.
o The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON.
o Returns must be shipped freight prepaid. Products received freight collect, without an RA number, not approved for return or in any way not meeting the above criteria, will be refused.
o Return Authorization numbers are good for fourteen (14) days only. Any products returned after the expiration date will be refused.
o If the product is found to be non-defective, you will be charged an inspection fee of 15%

o Sewingdeals4U must be contacted when a tracking number is showing as info received. You then have to issue a tracer with the shipping carrier and wait up to 8 business days for a response before credit can be issued or a new item can be shipped. This is a supplier policy we do have to enforce.
o Sewingdeals4U will not accept discontinued products back. 

DAMAGES
Supplier Sewingdeals4U DOA Policy does not cover any physical damage that your product may incur in transit. If you receive a product that is damaged in transit, follow these instructions:
1. Note any damages on the receipt.
2. Refuse the shipment (if possible) so that it is returned to Diamond for freight claim processing. For partially damaged shipments or concealed damage, note damage on receipt and refuse damaged item if possible. If damaged item is accepted via UPS/Fed Ex Ground, contact Diamond for freight claim; if via truck/LTL, the receiver is responsible to place the claim with the carrier within 10 calendar days of receipt. Damage claims are the responsibility of the co-signee. The shipping cartons, packing and content should be retained in the same condition as received.

Products with Manufacturer's warranties: Any products that have a manufacturer's warranty may need to go through them directly.